Inclusion Support Program

ipsp logo

The Inclusion and Professional Support Program is funded by the Australian Government Department of Education, Employment and Workplace Relations. 

Program guidelines can be downloaded from the Department of Education, Employment and Workplace Relations (DEEWR) website.

Novita's Inclusion Support Program (ISP) supports eligible Early Childhood Education and Care (ECEC)  services to build their capacity to provide a quality inclusive environment for all children including children from the following priority groups:

  • Children with a disability, including children with high support needs
  • Children from culturally and linguistically diverse (CALD) backgrounds
  • Children with a refugee or humanitarian intervention background who have been subjected to torture and trauma, either in their country of origin or during their refugee experience 
  • Indigenous children. 

Inclusion support information:

Inclusion Support regions

Novita provides services to the Mid North, Far North, Far West, Eyre Peninsula and Yorke Peninsula regions of South Australia, as indicated in the map below.

Map - Inclusion Support Areas in South Australia

Services for other areas of South Australia are provided by Inclusive Directions.

About the Inclusion Support Program

The aim of the Inclusion Support Program is to remove the barriers to accessing child care that may be experienced by children with a disability, those from culturally and linguistically diverse (CALD) backgrounds, and Indigenous children. It aims to promote and maintain high quality care that is free from discrimination, segregation and prejudice.

The program assists child care services with a range of practical supports, including
advice, planning and resources, so that they are better able to provide all children
with the opportunities to join in activities that encourage learning and
development within relationships with peers and adults and in a manner that reflects the interests and strengths of all children inclusive of physical, cultural and linguistic diversity.

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Eligibility for services

Child care services approved for Child Care Benefit (CCB), including:

Child care services funded under the Budget Based Funding (BBF) Program, including:


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Service Support Plan (SSP)

The Service Support Plan (SSP) is developed through discussion between the child care service and the Inclusion Support Facilitator (ISF).

The focus of the SSP is building the capacity of staff to develop an inclusive environment for all children. It is an assessment and planning tool designed to:

  • identify issues and dynamics that impact on the child care service
  • identify goals to achieve inclusion
  • develop an action plan
  • record and reflect on progress.

Download the Service Support Plan template (MSWord - 51Kb)

Bicultural Support

Bicultural Support is time-limited specialist support that assists a child care service to successfully include a child from a culturally and linguistically diverse (CALD) background or a child from an Indigenous background into care.

The support may include:

  • onsite or telephone language assistance to facilitate communication between child care services and families
  • a worker engaged by the Bicultural Support Program offering time-limited support
  • advice for child care staff or carers on culturally appropriate issues and practices to support the relationship between the child care service and the family.

Specialist Equipment

Novita Inclusion Support Facilitators can facilitate the loan of specialist equipment from the Specialist Equipment provider to eligible child care services (excluding In-home Care) to assist in the inclusion of a child who has demonstrated ongoing high support needs in a child care environment.
An online database of resources can be viewed on the Inclusive Directions website.

Working with Novita’s Regional Services Teams

The Novita Children's Service, Regional Service provides therapy, equipment and support to children and their families within Regional South Australia and Broken Hill. Children aged been 0-18 years who are registered with Novita, have a permanent impairment to their physical function and live further than 1 hours drive from the metropolitian area would be eligible for services provided by the Regional Service Team. The Regional Service page provides information about the type of support provided by these teams.

When possible, Inclusion Support Facilitators will schedule their visits to coincide with the Regional Service (North-East, South-West). The Inclusion Support team work in partnership with the Regional Service team to support therapy clients that access childcare.

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Contact us

Inclusion Support Facilitators are located at the Novita Regency Park Office 
171 Days Road Regency Park SA

Postal Address:
Inclusion Support Program
Novita Children's Services
PO Box 2438
Regency Park SA 5942

Telephone: 8243 8243  Fax: 8243 8344 Email:

Requests for Service

Requests for Inclusion Support services can be made by filling out an online request for service form or downloading, printing and submitting the  Request For Service form (PDF - 205Kb).
Note: Prior to parents completing and signing the Parent Information section of the form, they must have had Novita's privacy policy read and explained to them. View the Novita Privacy brochure:

 Protecting Your Privacy (PDF - 154Kb).
 Protecting Your Privacy (text only version - PDF - 44Kb)

Please refer to Frequently Asked Questions for when to make a Request for Service.


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Centre-based Long Day Care

Full, part time or casual care for children under 6 years of age.

Culturally and linguistically diverse

The unique language and the wide range of distinctive spiritual, material, intellectual and emotional features that are part of a society or social group.


Unfair treatment, based on the disability, race, sex or other characteristic of a person.


The pattern of interaction between one or more individuals or groups.

Early Childhood Education and Care Services

Early Childhood Education and Care Services (ECEC) includes both early childhood and school aged education and care services; including long day care, family day care, outside school hours care, occasional care, in home care and budget based funded services.


Entitled or allowed to receive something (such as a service).

Family Day Care

Child Care provided for babies and children in the homes of approved care providers.

In-home care

Care for children in their own homes, provided by an approved carer, particularly useful for families who don't have access to a child care service, or whose child care needs are not being met by an existing service

Inclusive environments

Settings where all children can join in, feel accepted by others and have a sense of 'belonging'.


Having originated in a land or region : being native to a geographical or cultural group.


The way things or people relate to each other.


Things that a treating person does to help the person requiring treatment.

Long Day Care

Long Day Care (LDC) is a centre-based form of child care service. Long Day Care services provide quality all-day or part-time care for under school age children of working families and the general community. For profit and not-for-profit organisations, local councils, community organisations and employers may run these services. Long Day Care services may also provide care for school children before and after school and during school holidays, where State and Territory Government regulations allow this. Long Day Care services must comply with applicable State and Territory regulations and licensing requirements when providing care to children.

Mobile Early Childhood Education and Care

Mobile child care services visit regional and remote areas and provide flexible children‘s sessions, playgroups, vacation care, on-farm care, parenting support, toy and video lending libraries and parent resource library services.

Multifunctional Aboriginal Children's Services

A flexible service to meet the social and developmental needs of Aboriginal and Torres Strait Islander children up to 6 years of age.

Occasional Care

Short term care for children under school age, provided by childcare centres, preschools, and Family Day Care.

Outside School Hours Care

Care provided mainly for primary school aged children before and/or after school. In some services, care is also provided on pupil-free days during the school term. Some services also provide vacation care or are linked to other vacation care services to provide care for primary school children all year.


People of equal standing, for example the 'peers' of a student are other students.


A preconceived belief, opinion, or judgment toward a group of people or a single person because of race, social class, gender, disability and the like.

Rural Care

Rural Care provides full day childcare for babies, toddlers, preschool and school age children in the local preschool in small rural communities. Services may accommodate up to 4 children under school age and 3 school age children.


Separation on the basis of race, religion, disability or other defining feature.

Vacation Care

Care and activities provided during school holidays.

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