Inclusion Support Program

ipsp logo

The Inclusion and Professional Support Program is funded by the Australian Government Department of Education, Employment and Workplace Relations. 

Program guidelines can be downloaded from the Department of Education, Employment and Workplace Relations (DEEWR) website.

Novita's Inclusion Support Program (ISP) supports eligible Early Childhood Education and Care (ECEC)  services to build their capacity to provide a quality inclusive environment for all children including children from the following priority groups:

  • Children with a disability, including children with high support needs
  • Children from culturally and linguistically diverse (CALD) backgrounds
  • Children with a refugee or humanitarian intervention background who have been subjected to torture and trauma, either in their country of origin or during their refugee experience 
  • Indigenous children. 

Inclusion support information:

Inclusion Support regions

Novita provides services to the Mid North, Far North, Far West, Eyre Peninsula and Yorke Peninsula regions of South Australia, as indicated in the map below.

Map - Inclusion Support Areas in South Australia

Services for other areas of South Australia are provided by Inclusive Directions.

About the Inclusion Support Program

The aim of the Inclusion Support Program is to remove the barriers to accessing child care that may be experienced by children with a disability, those from culturally and linguistically diverse (CALD) backgrounds, and Indigenous children. It aims to promote and maintain high quality care that is free from discrimination, segregation and prejudice.

The program assists child care services with a range of practical supports, including
advice, planning and resources, so that they are better able to provide all children
with the opportunities to join in activities that encourage learning and
development within relationships with peers and adults and in a manner that reflects the interests and strengths of all children inclusive of physical, cultural and linguistic diversity.

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Eligibility for services

Child care services approved for Child Care Benefit (CCB), including:

Child care services funded under the Budget Based Funding (BBF) Program, including:


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Service Support Plan (SSP)

The Service Support Plan (SSP) is developed through discussion between the child care service and the Inclusion Support Facilitator (ISF).

The focus of the SSP is building the capacity of staff to develop an inclusive environment for all children. It is an assessment and planning tool designed to:

  • identify issues and dynamics that impact on the child care service
  • identify goals to achieve inclusion
  • develop an action plan
  • record and reflect on progress.

Download the Service Support Plan template (MSWord - 51Kb)

Bicultural Support

Bicultural Support is time-limited specialist support that assists a child care service to successfully include a child from a culturally and linguistically diverse (CALD) background or a child from an Indigenous background into care.

The support may include:

  • onsite or telephone language assistance to facilitate communication between child care services and families
  • a worker engaged by the Bicultural Support Program offering time-limited support
  • advice for child care staff or carers on culturally appropriate issues and practices to support the relationship between the child care service and the family.

Specialist Equipment

Novita Inclusion Support Facilitators can facilitate the loan of specialist equipment from the Specialist Equipment provider to eligible child care services (excluding In-home Care) to assist in the inclusion of a child who has demonstrated ongoing high support needs in a child care environment.
An online database of resources can be viewed on the Inclusive Directions website.

Working with Novita’s Regional Services Teams

The Novita Children's Service, Regional Service provides therapy, equipment and support to children and their families within Regional South Australia and Broken Hill. Children aged been 0-18 years who are registered with Novita, have a permanent impairment to their physical function and live further than 1 hours drive from the metropolitian area would be eligible for services provided by the Regional Service Team. The Regional Service page provides information about the type of support provided by these teams.

When possible, Inclusion Support Facilitators will schedule their visits to coincide with the Regional Service (North-East, South-West). The Inclusion Support team work in partnership with the Regional Service team to support therapy clients that access childcare.

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Contact us

Inclusion Support Facilitators are located at the Novita Regency Park Office 
171 Days Road Regency Park SA

Postal Address:
Inclusion Support Program
Novita Children's Services
PO Box 2438
Regency Park SA 5942

Telephone: 8243 8243  Fax: 8243 8344 Email:

Requests for Service

Requests for Inclusion Support services can be made by filling out an online request for service form or downloading, printing and submitting the  Request For Service form (PDF - 205Kb).
Note: Prior to parents completing and signing the Parent Information section of the form, they must have had Novita's privacy policy read and explained to them. View the Novita Privacy brochure:

 Protecting Your Privacy (PDF - 154Kb).
 Protecting Your Privacy (text only version - PDF - 44Kb)

Please refer to Frequently Asked Questions for when to make a Request for Service.


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