Regional Services
Novita provides services to clients and their families wherever they live within South Australia (SA). Services to children living further than 1 hours drive from the metropolitan area are generally provided by Novita 'outreach teams'. This page provides information about the type of support provided by these teams.
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How are services provided?
Novita designs services for a particular region area in response to the needs of families and the local community. All regional areas vary in relation to:
the numbers of children registered with Novita, and their families living in the area- the availability of local therapy services,
- the supports for children and families available in the local community
- the distance of the regional area from Adelaide to access specialist services.
Therefore, Novita services are provided in a variety of ways. Visits to a regional area generally take place up to 4 times per year (once per school term), depending on need, and may involve a day trip in some instances or last for 2 to 3 days in others.
The service provided by the visiting Novita team may involve a combination of:
- Information, resources and support to local therapists
- Direct input to the client, family and community (in the absence of local supports)
- Information and training activities on a range of topics
- Telephone contact between visits
- Provision of selected services in Adelaide (such as specialised equipment provision).
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Regional Service includes two teams, and one covers the north western area of SA, while the other covers the south eastern area of SA. The area covered by Regional Services North and Regional Services South is depicted below:
The north western area includes the Mid North including Port Pirie, Far North (Port Augusta and Roxby Downs), Yorke Peninsula, Upper Eyre (Whyalla and Ceduna) and lower Eyre Peninsula (highlighted in orange on the map below).
The south eastern area includes Kangaroo Island, Limestone Coast, South East Murray Mallee (Riverland and Mallee, including Pinnaroo, Lameroo, Meningie and Tailem Bend and Broken Hill (highlighted in green on the map below).
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What staff are able to visit?
The visiting Novita team consists of experienced therapists - the team may include a:
How are appointments made with the Novita therapists?
The processes for requesting a service are currently under review. However, request for service forms can be made available to you by ringing the administration coordinator for Regional Services who will explain the process currently in use.
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The Regional Service (RS) team have finalised the 2010 dates for visits to SA regional areas. Visits to a regional area generally take place up to 4 times per year (once per school term), depending on need and may involve a day trip in some instances or last 2 or 3 days in others. Novita designs services for a particular region area in response to the needs of families and the local community.
This section is where you will find all the latest information about a wide range of news, information and updates in date order.
Regional Service - Connecting kids with sports!
The Novita Regional Services Team, in partnership with Cathy Lambert, Development Coordinator for the Australian Paralympic Committee, and personal trainer Sam Broughton, has been helping kids to connect with sports! Cathy recently organised a Talent Search Day in Port Lincoln to assist those with physical disabilities to participate in a range of sporting and physical activities. The day also presented the opportunity to identify participants who could potentially advance onto higher level competition. Read more
Regional Services' 2010 Planning
The Regional Services team have been working hard to finalise the dates for visits to South Australian regional areas. As there are generally 14 trips per school term that need to be organised, locking in dates can be a challenge. Read more
22 November 2010 Fundraising
The Mighty River Run takes up to 40 boats and their crews on a five-day trip along the Murray, taking in many spectacular sights of this magnificent river. Read more
Email regionalservice@novita.org.au to join the RS mailing list to stay in touch with all the latest news, events and activities.
Frequently asked questions
What is a Request for Service?
A Request for Service is a request for Novita to provide any type of support, training, intervention related to areas such as communication, activities for daily living, equipment and school access etc. Request for Novita Services’ can be submitted by all Regional Novita clients that live further than one hours drive from metropolitan Adelaide, Local Service Providers and Schools across Regional SA.
When can a Request for Service be made?
A Request for Services can be made at any time, whenever a need arises. Once received, a member of the therapy team will contact you within two weeks to discuss the request and determine the best course of action. Some requests can be followed up immediately, whereas other may require an appointment with either Novita and/or local service providers during the next scheduled visit to the area.
If there is a request for an appointment or specific activity during the scheduled visit to a regional area, requests for service need to be submitted before the specified due dates for each term prior to organising the regional trips. View the 2010 regional visit dates and dates for submitting requests for services.
When can I Request a Service?
We really appreciate receiving Request for Service forms from families and local services as they provide us with more information that helps in planning our trips.
Please include the following in your request:
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Information about your issue/concern and what help you would like.
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Indicate if you have had contact with local therapist about the issue.
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Preferred time and day for the appointment.
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Location for the appointment (ie school or home).
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The local people that would you like involved in the visit.
If you would like a visit from Novita therapy staff you can either:
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contact your local therapist if this service is available to you, or
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email or post a Request for Service form or
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The request for service forms relevant to families, local service providers and schools can be downloaded from the links below:
Further information about completing the form is available in the following PDF documents:
Please send requests at any time so we can follow up sooner. Once we have received the request a team member will try to contact you within one week.
Is there a cost for the Novita rural and remote outreach service?
The service is usually free if the child is registered for services with Novita. More details about fees
Can I see the Novita therapy team while I am in Adelaide for an appointment?
Yes, all requests for appointments in Adelaide can be discussed with the therapists individually. With sufficient notice the Novita team will, wherever possible, make time to see you and support any appointments related to equipment and other specialist services.
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