Regional Services
Novita provides services to clients and their families wherever they live within South Australia. Services to children living further than 1 hours drive from the metropolitan area are generally provided by Novita 'outreach teams'. This page provides information about the type of support provided by these teams.
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How are services provided?
Novita designs services for a particular region area in response to the needs of families and the local community. All regional areas vary in relation to:
the numbers of children registered with Novita, and their families living in the area- the availability of local therapy services,
- the supports for children and families available in the local community
- the distance of the regional area from Adelaide to access specialist services.
Therefore, Novita services are provided in a variety of ways. Visits to a regional area generally take place up to 4 times per year (once per school term), depending on need, and may involve a day trip in some instances or last for 2 to 3 days in others.
The service provided by the visiting Novita team may involve a combination of:
- Information, resources and support to local therapists
- Direct input to the client, family and community (in the absence of local supports)
- Information and training activities on a range of topics
- Telephone contact between visits
- Provision of selected services in Adelaide (such as specialised equipment provision).
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What staff are able to visit?
The visiting Novita team consists of experienced therapists - the team may include a:
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The processes for requesting a service are currently under review. However, request for service forms can be made available to you by ringing the administration coordinator for Regional Services who will explain the process currently in use.
How do I request services?
Download the appropriate form (in Adobe PDF format) below and return to the address provided on the form by the date specified in the Regional Services Visit Schedule.
Further information about completing the form is available in the following PDF documents:
Is there a cost for the Novita rural and remote outreach service?
The service is usually free if the child is registered for services with Novita. More details about fees
Can I see the Novita therapy team while I am in Adelaide for an appointment?
Yes, all requests for appointments in Adelaide can be discussed with the therapists individually. With sufficient notice the Novita team will, wherever possible, make time to see you and support any appointments related to equipment and other specialist services.