Articulating optimal outcomes:
Palmer and Seale (2007)

• Utility
  ‘..it only allows me to survive rather than live’

• Utility transcended ‘ ..rather than a thousand remote controls on my lap… (with it) I can do everything… without it I kind of feel disabled’

• Transcendence of utility denied ‘its rather limited… I can switch it on or off but can’t change the station.. Can’t use the one in the kitchen’