Payment is required at the time of consultation. No referral is required unless you have a Department of Veterans’ Affairs (DVA) Gold or White card. This physiotherapy is covered under the extras cover of your private health insurance. We are a Bupa preferred practice. On the spot processing is available through HICAPS for most health funds so you only need to pay the gap.
Your gap payment can be made through:
Credit Card (Visa or Mastercard)
We treat all patients and clients who have WorkCover, Third Party, DVA, and Medicare EPC claims
Department of Veterans’ Affairs (DVA)
DVA requires Gold Card or White Card for specific conditions plus a doctor’s referral.
WorkCover claims are billed directly to WorkCover. However, you will need to provide claim number and details.
Compulsory Third Party
Compulsory Third Party claims are to be paid in full on the day, and can be claimed back through the insurer
Patients with complex and chronic conditions may be covered by Medicare for up to 5 physiotherapy consultations. Patients must be referred by their GP and require and Enhanced Primary Care Plan from their GP to be brought to the initial consultation.
Private Health Rebates
All of our services are eligible for private heath fund rebates.
Pool Entry Fee
A pool entry fee is payable for all hydrotherapy services.
Please contact our friendly staff for further information regarding our fees.