We provide therapy services across a range of different service and funding models. Our general rates are listed below:
| Service | Per Hour |
| Allied Health Assistance | $99.99 |
| Developmental Education | $214.90 |
| Exercise Physiology | $194.99 |
| Occupational Therapy | $214.90 |
| Positive Behaviour Support | $244.22 |
| Physiotherapy | $224.90 |
| Psychology | $244.22 |
| Social Work | $214.90 |
| Speech Pathology | $214.90 |
A loading is applied for regional services.
NDIS pricing
As a registered NDIS provider, all services that we offer under the NDIS are aligned with the pricing limits set by the National Disability Insurance Agency (NDIA) and outlined in the tables below.
| Service | Rate | Remote | Very Remote |
| Allied Health Assistance | $86.79 | $121.51 | $130.19 |
| Developmental Education | $193.99 | $271.59 | $290.99 |
| Exercise Physiology | $166.99 | $233.79 | $250.49 |
| Occupational Therapy | $193.99 | $271.59 | $290.99 |
| Positive Behaviour Support | $232.99 | $326.19 | $349.49 |
| Physiotherapy | $183.99 | $257.59 | $275.99 |
| Psychology | $232.99 | $326.19 | $349.49 |
| Social Work | $193.99 | $271.59 | $290.99 |
| Speech Pathology | $193.99 | $271.59 | $290.99 |
Non face-to-face time
Our focus will always be on supporting our clients to work towards their goals. We do this in a variety of ways. It is not just the time we spend with clients in therapy sessions, there is also time that we spend preparing for sessions, which includes reviewing goals and planning activities and equipment to use. Then after the session we record important information, as a clinical note, as well as next steps for future appointments.
The time that we charge for, whether that be for time spent in or out of therapy sessions is always related to supporting our clients to achieve their goals. You will never be charged for time that we spend on administration tasks.
A full list of non face-to-face activities can be found at the bottom of this page.
Session Preparation and Notes
We include a standard amount of time for all our direct therapy sessions which covers session preparation and notes. Session preparation time includes reviewing goals and planning activities and equipment to use. Then after the session we record important information, as a clinical note, as well as next steps for future appointments.
This consistent approach across all our therapy services, ensures that we are dedicating sufficient time to these important tasks, meaning that our clients get the most out of their therapy sessions.
For therapy sessions running 30 minutes or less, we will automatically include a minimum 10 minutes of session preparation and clinical note time.
For therapy sessions running more than 30 minutes, we will automatically include a minimum 15 minutes of session preparation and clinical note time.
On your invoice, this time will be included in your therapy time. If additional time is required, this will be discussed with you.
Travel
We know that for many of our clients it is important you can access services in your local community. When you book a therapy appointment that is not at one of our hubs, you will be charged for the therapist’s travel time. Under the NDIS, this is charged up to a maximum of 30 minutes per appointment, each way at 50% of the hourly rate of the service being provided.
For regional services, up to 60 minutes of travel, each way may be charged at the same hourly rate as the service being provided. Flat rates or travel ‘by quote’ may be negotiated, depending on circumstances.
You will be charged for the travel non-labour costs (for example running costs of the vehicle) at a rate of $1.10 per kilometre for metro and $1.20 for regional.
Where a therapist travels from one Novita location to another Novita location to deliver your service, travel will be charged.
Non-face-to-face Therapy Services
| Type of Service | Examples | What this means for you! |
|---|---|---|
Meetings |
|
We all work together (with you) to meet your goals, not just in your therapy session, but every day! Meetings are an important part of working and communicating as a team. |
Internal Case Conferences(we might also call this Team Collaboration)
|
|
We listen to you, and work together as a team to provide you with the support you are looking for. |
Letters |
Written communication to your team. This might include information sharing, referral letters (with your consent) or support letters. | We can help you advocate for the supports and services that you might be entitled to. |
Assessments |
Standardised assessment scoring and reporting e.g. developmental assessments, functional capacity assessments. | Formal assessments can provide information that helps us all plan what will help you meet your goals. They set a baseline/a starting point of where you are at now, so we know where and how you progress. |
Programs |
|
Therapy supports “all day long and all day strong”! Programs enable you to participate in goal directed therapy independently, even when your therapist is not with you. This gives you more control about when and how you do your therapy. |
Reports |
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Providing written reports contributes to you getting the right supports. |
AAC Customisation(Following prescription)
|
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Helps you access the communication and vocabulary that you need (at the time you need it) and how you need it! |
Development of Resources(This might also be called “Low-Cost AT”)
|
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Not all resources are off the shelf! Individualised resources can help you access different environments and prepare for big changes. They can help you integrate what you have learnt in your sessions into your everyday. |
Session planning and preparation |
Time to develop resources and programs for you to implement beyond your therapy sessions. | Creating the right activities and resources for your therapy time ensures you get the most out of every session with us! |
Working with Suppliers |
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Allows you to have access to the right AT that truly meets your needs. |
Research |
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Ensures you get access to services that are right for you. |
Emails and Phone Calls |
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We want to ensure that your whole team (with your consent) are working together to meet your goals. Communication, in the way that you want to communicate is an essential tool to ensure you get the best service possible |
Support for Applications |
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Working with you to get the right services and supports ensures that you get what you need. |
Clinical Consultations |
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We can bring in expertise outside of your usual therapy supports to assist you to achieve your goals. |
Quality Assurance of Reports |
|
We pride ourselves on the quality of our reports to ensure the best outcomes for you. |
Get in touch
If you have any questions about Novita’s services, pricing and policies, please call our Customer Experience Team on 1300 668 482 or email [email protected].
More information about the new NDIS price guide can be found on the NDIS website.