Transition to Work | Novita

Transition to Work

Certificate II in Skills for Work and Vocational Pathways (Hospitality)


Your new career is just one step away.

Join our Transition to Work program, designed specifically for people living with disability, and receive the competitive edge needed to succeed in your new hospitality career.

Novita’s Certificate II program will provide you with a strong hospitality foundation through small group work and hands on experience in our onsite café, while inspiring and teaching work ethics for your hospitality career. Upon successful completion of this program, you will receive a nationally recognised qualification, Certificate II in Skills for Work and Vocational Pathways (Hospitality).

In your team will be a Developmental Educator, an experienced Chef and Barista, and Disability Support Workers. The program and café are located at Novita – 171 Days Road, Regency Park, SA.


What does the course cover?

Practical skills and real experience

For the practical component you will be working in a supportive and stress free café located at Novita in Regency Park. Your customers will be therapists and Novita staff (there are lots of us!) as well as people living with disability and their families. Probably the nicest and most supportive customers you could find in Adelaide! All of the training, support and knowledge will be provided by Patrick, our qualified Chef and Barista, as well as our experienced Disability Support Workers.

Knowledge and theory

This will not be anything like school – think small groups, lots of fun and discussion, work at your own pace and in your own way. The knowledge and theory units will be facilitated by our Developmental Educator and our experienced Disability Support Workers


How long is the program?

The total length of the course is 24 months fulltime equivalent but we are flexible to suit your needs, so there is an option to complete the course in a part time capacity. Call us on 1300 668 482 to have a chat about your options, we would love to accommodate you.

Contact hours are flexible and between 9am – 3pm, Monday – Friday.

Whilst we encourage everyone to complete the full course to come away with a nationally recognised Certificate, you can choose to complete components that suit you to get the skills you need like money handling, resume writing or even coffee making. Check out our Course Outline to see what components are on offer.


Why should you choose us?

  1. Our program is written and developed by people with an understanding of disability
  2. You will be trained by a qualified Barista, Chef and Developmental Educator
  3. You will be supported by our Disability Support Workers
  4. We are flexible and work with you to accommodate your individual needs
  5. We have a busy, friendly, functioning café onsite
  6. Our small group training approach means you can work at your own pace
  7. We will work to accommodate you, no matter what disability you live with


Do you need any prior experience/qualifications?

No prior experience or qualifications necessary


Who should apply?

If you are aged 18 – 25 years and want to:

  • achieve a nationally recognised qualification in Hospitality
  • just learn some key hospitality skills
  • get some hands on experience in a café
  • learn some resume writing and interview skills

…then this program is for you!


What are the prerequisites?

It would benefit your learning if you have basic numeracy and literacy skills and are willing to follow instructions. If you are unsure about this, call us for a chat on 1300 668 482.


Potential employment outcomes

  • Barista
  • Retail
  • Waiter
  • Kitchen hand
  • Check out operator
  • Front of house


Funding options

This program can be funded yourself, or through NDIS or SLES packages.

If you wish to have this program funded through NDIS, you must have Finding and keeping a job – Employment preparation and support in a group (Support Item Reference Number 10_017_0102_5_3) in your plan.

If you are unsure, you can call us for a chat about your options on 1300 668 482.


How to enroll

For more information on our Transition to Work Program and to enroll, please call us on 1300 668 482 or contact us.


FSK20113 Certificate II in Skills for Work and Vocational Pathways (Hospitality)

This qualification is being delivered in partnership with Interskills Training as the issuing Registered Training Organisation (RTO).

Component 1
Complete questionnaires establishing individual prior understanding and experience. Complete ice breaker activities among group.


Component 2
Complete Work Ready Skills training components

  • Complete Work Ready Skills training components
  • Pre employment skills
  • Transferrable skills
  • Previous work experience
  • What is work?
  • On the job
  • Workplace Behaviours
  • Workplace presentation
  • Doing well in your job
  • WHS (hazard identification, Manual handling EEO)
  • Improvement Needed


Component 3
Complete café induction.

  • Handbook and onsite at Café
  • Training on short hand of orders
  • Clearing tables
  • Preparing dishwasher
  • Completing temperature checks
  • Training on cash register
  • Training on EFTPOS


Component 4
Complete Food Handling and Hygiene training.

  • Potentially hazardous foods and non-hazardous foods.
  • Food Contamination
  • 2 hour 4 hour rule
  • Food Handling Skills and Knowledge
  • Food Storage
  • Food Processing
  • The Food Handler
  • Food Display
  • Food Packaging
  • Food Packaging
  • Food Disposal
  • Hygiene of Food Handlers
  • Food Businesses
  • Cleanliness
  • Cleaning and Sanitising
  • Temperature measuring devices and methods
  • Single Use Items
  • Management Control Techniques


Component 5
Complete I’m Alert Certificate


Component 6
Complete Customer Service Training


Component 7
Complete Money Handling skill training.

  • Money Recognition
  • Counting Coins
  • Coin Equivalence
  • Money Frames
  • Integration and transactions
  • Financial Literacy


Component 8
Certificate II in Work Skills (Hospitality)

  • Use digital technology for routine workplace tasks
  • Use strategies to respond to routine workplace problems
  • Use routine strategies for work-related learning
  • Calculate with whole numbers and familiar fractions, decimals and percentages for work
  • Estimate, measure and calculate routine metric measurements for work
  • Interact effectively with others at work
  • Read and respond to routine workplace information
  • Write routine workplace texts
  • Participate in safe work practices
  • Prepare and present sandwiches
  • Clean kitchen premises and equipment
  • Receive and store stock
  • Interact with customers
  • Use hygienic practices for food safety


Component 9
Prepare and serve espresso coffee

  • Espresso machine operations
  • How to pull a shot
  • Texturing milk
  • Identify the coffee menu
  • Prepare and serve the coffee menu
  • Machine housekeeping


Component 10
Transitioning to work

  • Cover letter writing
  • Resume writing
  • Approaching people to be a referee
  • Searching for a job
  • Interview skills