Supported Independent Living

Live The Way YOU Want

Supported Independent Living (SIL) is a service Novita provides to people living with disability aged 18 and over who wish to be supported to live either independently in their own home or in shared accommodation.

We provide compassionate, professionally trained staff that will support you 24/7 to achieve your goals and learn independent living skills. One of our main aims is to ensure that you feel safe, understood and have fun while you enjoy leading a full and meaningful life in the way that you want.

Mel, who accesses SIL services from Novita, said “I like my Novita support workers very much. They help me to plan my day, take me to work and also to the different things I like doing in my community. I also get to see my family often which is important to me.”


About Supported Independent Living (SIL)

Supported Independent Living – or SIL – allows people over the age of 18 who are living with a broad range of physical and intellectual disabilities to live more independently and achieve their goals.

Whether it’s in your own home or in shared accommodation, SIL provides you with professional and compassionate round-the-clock support for your daily living needs such as personal care, shopping and meal preparation, cleaning, support with medications and appointments, developing hobbies, and engaging with your community.

Our SIL services can also connect you with a range of Novita’s services and supports including therapy, psychological support, Assistive Technology and home modifications, and community programs. 

We currently support people living with a broad range of physical and intellectual disabilities with a range of medical conditions. Our amazing teams of support workers are able to assist you with daily living according to your individual needs, interests and goals which includes providing support with:

  • Personal care and hygiene
  • Planning your day
  • Developing your hobbies and interests
  • Engaging with your community
  • Enabling you to catch up with friends and family
  • Shopping, meal preparation and cooking
  • Cleaning and gardening
  • Attending appointments
  • Health support and safely taking medication

and so much more.


It’s a BIG decision

Yes, it is a big decision to move out on your own or in a shared home. We understand that you and your loved ones will have many questions and concerns, and we are here to talk these through with you.

There is no “one size fits all” solution, and we will work with you to understand your interests, goals and also the things you don’t like!

Our friendly, experienced, open and honest staff can support you to communicate with the National Disability Insurance Scheme (NDIS) about Supported Independent Living funding applications and be with you on your journey towards independent living –  from exploring the idea to moving into your own home.


Benefits of Supported Independent Living

Many adults who live with a broad range of disabilities could benefit from the 24/7 support available through Novita’s SIL services. 

Sally is in her 20s and lives with an intellectual disability as well as other health issues. While her family is very loving and supporting, providing 24/7 support for Sally’s complex needs became very taxing for her parents. So Sally and her family decided that she would move into supported accommodation. Sally’s SIL support workers are now supporting her to achieve her independent living goals, and her parents can focus on being ‘mum and dad’.

20-year-old John lives with the support of SIL support workers. He has a job, has chooks in his backyard, and he’s developing a garden. John’s support staff enable him to have a great daily routine, and they support him with his medications so that his body and life remain stable. He’s always looking for new hobbies.

Contact Novita to talk to our professional staff about how you could benefit from our Supported Independent Living services. 


Your independence, your life

Supported Independent Living gives you the opportunity to live independently with supportive care that enables you to achieve your goals and actively participate in your community. You will always have the opportunity to have a say about the support you need for your daily routine. You will always have someone to support you, and our professional and caring support workers will work with you and your family to make sure you are fully engaged with your environment and community. 

Your family and friends are welcome in your environment – they are an important part of your life and independence. We will also arrange transport so you can catch up with family and friends and engage with your community. 

An important part of living independently is undertaking activities in your home such as making your own meals. We will support you to plan and prepare meals and go shopping for the ingredients and other groceries. Some of our SIL clients have strict dietary programs, so we’ll work with dieticians to make sure you’re eating healthy meals. 


Caring, professional and highly-skilled support workers

Our SIL services are delivered by highly-skilled and professional support workers who care about your safety and wellbeing. With high-level training and full clearances, our team is focussed on supporting you to connect with your community and achieve your goals. Our team also meets regularly and we invite you, your family members and other important people in your life to join those meetings so that everyone is ‘on the same page’ when it comes to your needs. 


It’s your living space

We understand that this is your home, and we are guests supporting you with your daily needs. It’s an honour for us to be in your home. We will always respect your independence and privacy, and when you don’t need us, you won’t see us. We encourage you to make the most of your space – you make your own decisions about how your home looks and how you live in it. You can have guests, friends and family can come and stay, you can cook for them – it’s up to you!


Moving from Individualised Support to SIL

Individualised support is a significant step towards achieving independence. It can support people living with disability with everyday activities such as personal care, budgeting, and using public transport. However your circumstances can sometimes change, which means the 24/7 support offered by SIL becomes more appropriate to meet your needs.

SIL generally means you need someone with you 24 hours a day, 7 days a week – whether that’s at home, at work, or a Day Options program – to support you manage your daily routine, personal care, medications, etc. 


Accessing Novita’s Supported Independent Living services

Moving out of home and into supported accommodation is a big decision. Our experienced staff are here to support you and your family through the process. There’s no ‘one size fits all’ solution, so we’ll work with you to understand your interests and goals – and even the things you don’t like! 

Here are some of the steps you’ll need to take to access our SIL services:

  1. Have a goal to live independently in your NDIS Plan. If you need help, contact your Support Coordinator (the person who helps you to make the best use of the supports in your NDIS Plan), Local Area Coordinator, or us. 
  2. Your Support Coordinator will assist you to complete an assessment, including information about all the supports you’ll need to achieve your independent living goal. This might include assessments by occupational therapists, physiotherapists, psychologists, etc, to ensure you get the care you need, and when you need it. 
  3. The assessment will also include the type of housing you need – whether you’ll need Specialised Disability Accommodation (SDA), or whether you can move into a home without specialised design which may include some home modifications. 
  4. Your application will be submitted to the NDIS with a SIL Roster of Care (ROC), and a quote from Novita’s Community Living Team. 

It’s important to note that it can be a long process – up to 12 months in some cases – especially if you haven’t had any assessments or used any therapy services before. 

We also understand that your circumstances can change, so our SIL services and supports are regularly reviewed to make sure they are meeting your needs. Your medical situation might change, or you might need extra care, or you might want to attend more community activities, which means you don’t need SIL support during the day. There is always room for a review, so when you start accessing our SIL services you won’t be locking yourself in to a particular program.


Once you’re using our SIL services

Your Supported Independent Living arrangements will be tailored to meet your needs.

Under your SIL program: 

  • Mum and Dad can stay with you while you settle in to your new SIL routine 
  • Family and friends can visit 
  • Our team will meet with you and your family every six weeks to make sure everything’s going well and you’re receiving the support you need 
  • If your circumstances change, we’ll change your SIL program to meet your new needs 
  • We will work with any other disability service providers that you use to ensure you’re getting all the appropriate support that you need. 


Complementary support

One of the benefits of Novita’s Supported Independent Living support is that you will have easy and readily available access to our suite of other services, including:

  • A diverse range of therapy services
  • Psychological support
  • Our extensive range of Assistive Technology products and Home Modification services
  • A wide variety of Community Programs


Talk to us about Supported Independent Living

Our professional and compassionate Community Living Team is ready to talk to you and your family about the benefits of Novita’s SIL services, and how we can support you to increase your independence and achieve your life goals. 

If you would like information or a confidential chat about Supported Independent Living, speak to someone in our friendly team on 1300 668 482 or email